|Author||: Garry J. Derose|
|Publisher||: American Society for Training and Development|
|Total Pages||: 247|
|ISBN 10||: 1562861123|
|ISBN 13||: 9781562861124|
|Language||: EN, FR, DE, ES & NL|
Learn from the companies that have successfully outsourced training and education programs, plus the key elements of making smart outsourcing decisions. DeRose provides a framework, a base of experience, benchmarks, processes, tools, and resources, including an appendix with contract templates, instructor agreements, outsourcing checklists, and customer satisfaction scorecards.